Our Privacy Policy

Enterprising Projects Limited Customer Privacy Notice

Registered Name: Enterprising Projects Limited

This privacy notice tells you what to expect us to do with your personal information.

Key Sections

  • Contact Details

  • What Information We Collect, Use, and Why

  • Lawful Bases and Data Protection Rights

  • Where We Get Personal Information From

  • How Long We Keep Information

  • How to Complain

Contact Details

Post:
71-75 Sheldon Street, London, WC2H 9JQ, GB
Telephone:
07834409318
Email:
enquiries@enterprising-projects.com

What Information We Collect, Use, and Why

To Provide Services and Goods (including delivery):

  • Names and contact details

  • Addresses

  • Purchase or account history

  • Website user information (user journeys, cookie tracking)

  • Photographs or video recordings

  • Call recordings

  • Information relating to compliments or complaints

  • Information relating to sponsorship

For the Operation of Customer Accounts and Guarantees:

  • Names and contact details

  • Addresses

  • Payment details (card or bank information for transfers and direct debits)

  • Purchase history

  • Account information (including registration details)

  • Marketing preferences

For Service Updates or Marketing Purposes:

  • Names and contact details

  • Addresses

  • Marketing preferences

  • Location data

  • Recorded images (photos, videos)

  • Call recordings

  • Purchase or viewing history

  • IP addresses

  • Website and app user journey information

  • Information relating to sponsorship

  • Records of consent (where appropriate)

For Research or Archiving Purposes:

  • Names and contact details

  • Addresses

  • Recorded images (photos, videos)

  • Call recordings

  • Purchase or viewing history

  • IP addresses

  • Website and app user journey information

  • Personal information used for administration of research

  • Personal information used for the purpose of research

  • Records of consent (where appropriate)

To Comply with Legal Requirements:

  • Name

  • Contact information

  • Identification documents

  • Criminal offence data (Disclosure Barring Service (DBS), Access NI, or Disclosure Scotland checks)

For Recruitment Purposes:

  • Contact details (e.g., name, address, telephone number, or personal email address)

  • Date of birth

  • National Insurance number

  • Employment history (job application, employment references, secondary employment)

  • Education history (qualifications)

  • Right to work information

  • Details of any criminal convictions (e.g., DBS, Access NI, or Disclosure Scotland checks)

  • Security clearance details (basic checks and higher security clearance)

For Dealing with Queries, Complaints, or Claims:

  • Names and contact details

  • Address

  • Payment details

  • Account information

  • Purchase or service history

Lawful Bases and Data Protection Rights

Under UK data protection law, we must have a "lawful basis" for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. Learn more on the ICO’s website.

Your Data Protection Rights:

  • Right of Access: Request copies of your personal information and details about how we use it.

  • Right to Rectification: Request corrections or deletions of inaccurate/incomplete data.

  • Right to Erasure: Request deletion of your personal information.

  • Right to Restrict Processing: Request limits on how your information is used.

  • Right to Object to Processing: Object to data usage in certain circumstances.

  • Right to Data Portability: Request transfer of your personal data to another organisation or to you.

  • Right to Withdraw Consent: When consent is the lawful basis, you can withdraw consent at any time.

To make a data protection rights request, contact us using the details at the top of this notice.

Where We Get Personal Information From

  • Directly from you

  • Market research organisations

  • Providers of marketing lists and other personal information

  • Suppliers and service providers

How Long We Keep Information

For details on data retention, see our retention schedule by contacting:
Email: mydata@enterprising-projects.com

How to Complain

If you have concerns about our use of your personal data, contact us using the details at the top of this notice. If unresolved, you can also complain to the ICO:

ICO’s Address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
Website: ICO Complaints

Last Updated: 17 January 2025